What Information We Collect

It might seem odd, but we only collect the data we genuinely need—no more, no less. Here’s what we gather and why.

• Personal details, such as your name and contact information, when you create an account or get in touch with us.
• Usage data, including how you interact with our tools, pages visited, and feature usage, collected anonymously whenever possible.
• Technical data like device type, browser, and IP address, to support security, analytics, and troubleshooting.
• Any information you provide directly in forms or consultations, always handled with confidentiality and care.

How We Use Your Information

Understanding how we use your information can be surprising. We process data to personalise your experience, comply with legal requirements, and improve our services.

• To personalise the tools, resources, and recommendations you see on our platform.
• To analyse usage trends so we can improve our features and user experience.
• To contact you about updates, security, or important changes, only when necessary.
• To comply with legal obligations, such as financial or tax regulations applicable in Australia.

Legal Basis for Processing

Privacy laws can be complex, but we’re committed to complying with the Australian Privacy Act and other relevant regulations. We only collect and process your data when there is a clear and lawful reason to do so.

Our legal grounds for handling your information include your consent, fulfilling contractual obligations, complying with legal requirements, and pursuing legitimate business interests like service improvement and fraud prevention.

Sharing Information

It’s easy to worry about where your data goes. We only share your information when necessary and always for the right reasons.

• We may share information with trusted service providers who help deliver our services—such as hosting, analytics, or customer support—always under strict confidentiality agreements.
• Personal information may be disclosed if required by law, regulation, or legal process, but only as strictly necessary.
• If our business is involved in a merger or restructuring, your information may be transferred, but you’ll be notified in advance and your privacy choices will remain respected.

Data Security

Your data security is our top priority. We use industry-standard encryption and strict access controls to protect your personal information from unauthorised access, loss, or misuse. Only trained staff can access your data for necessary tasks, and we regularly review our practices to keep your information safe.

Your Rights

Your privacy rights are more than just a formality—they are your way to stay in control. Here’s what you’re entitled to under Australian law.

• You can request access to your personal information at any time, and we’ll provide a summary of what we hold about you.
• If you find any information we hold is incorrect or outdated, you have the right to request a correction.
• You can ask us to delete your personal data, subject to certain legal or operational requirements.
• You have the right to object to certain uses of your information, such as direct marketing or automated profiling.

Cookies and Tracking

We use cookies to improve your experience and keep our services secure. For more details on our cookie practices, please review our Cookie Policy or contact us with your concerns.

Read Cookie Policy Read Cookie Policy

Contact Information

If you have questions about how your data is collected or used, or want to update your preferences, our team is ready to help. Reach out using the details below for any privacy-related inquiries.

Email Address: content@disjilorbe.com

Phone Number: +61 2 9715 2032

Office Address: 265 King Street, Newcastle, NSW 2300 Australia

Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Please check back periodically to stay informed about how your information is managed. Significant updates will be clearly communicated on our site.